Policies

At The Creepy Closet, we believe in providing our customers with a seamless and enjoyable shopping experience. To ensure transparency and clarity, we have established the following policies:

Returns and Exchanges

We understand that sometimes a product may not meet your expectations. In such cases, we offer a hassle-free return and exchange policy. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. Please note that the item must be unused and in its original packaging for a successful return or exchange.

Shipping

We strive to deliver your orders in a timely manner. All orders are processed and shipped within 1-2 business days. We offer various shipping options to cater to your needs, including standard shipping and expedited shipping. The shipping cost will be calculated at checkout based on the weight and destination of your order.

Privacy and Security

Your privacy and security are of utmost importance to us. We take all necessary measures to protect your personal information and ensure a secure shopping environment. We use industry-standard encryption technology to safeguard your data and do not share your information with any third parties without your consent.

Customer Support

Our dedicated customer support team is here to assist you with any queries or concerns you may have. Whether you need help with product selection, order tracking, or any other issue, we are just a phone call or email away. We strive to provide prompt and helpful assistance to ensure your satisfaction.

Product Quality

At The Creepy Closet, we take pride in offering high-quality products that meet our customers' expectations. We carefully curate our collection to ensure that each item is unique, gothic-themed, and of the highest quality. If you have any concerns about the quality of a product, please reach out to our customer support team, and we will address the issue promptly.

Thank you for choosing The Creepy Closet. We hope you enjoy your shopping experience with us. If you have any further questions or need assistance, please don't hesitate to contact us.